United Kingdom, Scotland

Privacy Policy

Online Services

Thank you for visiting the Creative Solutions (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services and interact with the Website. This advanced Privacy Policy provides additional information beyond the basic privacy practices. By accessing or using the Website, you consent to the terms of this Privacy Policy.

  1. Information We Collect: 1.1 Personal Information: We may collect personal information, such as your name, home / business address, email address, phone number, and any additional information you voluntarily provide when engaging with us via social media, making a purchase, or contacting us via email, or contact form for support. 1.2 Payment Information: If you make a purchase on the Website, we may collect and process payment information, such as your credit card details, but we do not store this information on our servers. It is securely transmitted to and processed by trusted third-party payment processors. 1.3 Usage Information: We may collect non-personal information about your interaction with the Website, including your IP address, browser type, referring website, pages visited, and the duration and frequency of your visits. This information is collected through the use of cookies, log files, Google Analytics, Facebook pixels and similar technologies.
  2. Use of Information: 2.1 We use the information collected to provide and improve our services, fulfill your orders, respond to inquiries, send relevant updates or notifications, personalise your experience, and analyse trends and usage patterns on the Website. 2.2 We may use your email address to send you promotional emails, newsletters, or other marketing communications, but you can opt-out of receiving such communications at any time. 2.3 We may aggregate and anonymise non-personal information for statistical purposes, research, or analytical purposes.
  3. Information Sharing: 3.1 We do not sell, trade, or rent your personal information to third parties without your explicit consent, except as described in this Privacy Policy. 3.2 We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, or delivering services. These providers are obligated to keep your information confidential and are not allowed to use it for any other purpose. 3.3 We may disclose your personal information if required by law, to protect our rights, or in response to a valid legal request.
  4. Data Retention: 4.1 If you contact us we may retain your email address, or your message. 4.2 If you wish to have your information deleted from our records, please contact us, and we will promptly respond to your request, subject to any legal obligations or legitimate interests.
  5. Data Security: 5.1 We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. 5.2 However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  6. Third-Party Websites and Services: 6.1 The Website may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their respective privacy policies.
  7. Children’s Privacy: 7.1 The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child, please contact us, and we will promptly remove the information.
  8. Your Rights: 8.1 You have the right to access, update, correct, and delete your personal information. You can exercise these rights by contacting us. We will respond to your request within a reasonable timeframe. 8.2 Please note that some information may be retained as necessary to fulfill legal obligations, resolve disputes, or enforce agreements.
  9. Changes to this Privacy Policy: 9.1 We reserve the right to update or modify this Privacy Policy at any time. We may also update these Terms from time to time, and the revised Terms will be effective upon posting on the Website.
  10. When you buy Voice-Over, or Voice Acting Training you also agree with https://www.thevoiceacting.com/privacy-policy.
  11. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us.

Please read this Privacy Policy carefully and revisit it to stay informed.

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